Introduction
ChargeMyMobile (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you consent to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
- Information you provide: Email address, name, phone number, billing details, and other information you submit when contacting support, creating an account (if applicable), or making payments.
- Device & Usage data: Information about your device, browser, IP address, connection information, and how you interact with our website (pages visited, timestamps, referral URLs).
- Location data: With your consent or when necessary to provide a location‑based service (e.g., locating a nearby charging station), we may collect coarse location information. We do not track precise GPS location without explicit consent.
- Payment information: Payment details required to process transactions are collected by our payment processors. We do not store full payment card details on our servers unless explicitly stated.
- Cookies and similar technologies: We use cookies, local storage, and similar tools to improve our service and remember your preferences.
2. How We Use Your Information
We use the information we collect for purposes including but not limited to:
- Providing and maintaining our services (e.g., locating charging stations, processing payments).
- Responding to inquiries, communicating service notices, and sending updates.
- Improving and personalizing our website and services.
- Detecting, preventing and addressing technical issues and fraud.
- Complying with legal obligations.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure—absolute security cannot be guaranteed. If we become aware of a data breach that creates a risk of harm, we will follow applicable legal requirements and notify affected users when required.
6. Data Retention
We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the nature of the data and legal requirements.
7. Your Rights
Depending on applicable law, you may have rights including the right to access, correct, update, or request deletion of your personal information. To exercise these rights, contact us using the details below. We may require verification before fulfilling such requests.
8. Children
Our services are not intended for children under 13 (or a higher age where required by local law). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us to request deletion.
9. Third‑Party Links
Our website may contain links to third‑party websites. We are not responsible for the privacy practices or content of those sites. Review their privacy policies before providing personal information.
10. Changes to this Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with a revised effective date. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
Name : Deepak Bhanudas Chavan Badambai
If you have questions or requests about this Privacy Policy, contact us at:
Email: supp.chargmymobile@gmail.com
12. Governing Law
This Privacy Policy is governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts in the city where our registered office is located.